Privacy Policy

Firesevens Privacy Policy

This Privacy Policy explains how Firesevens collects, uses, stores, protects, and shares personal information when visitors access the website, create an account, play social casino games, communicate with customer support, participate in promotions, or use other services available through the Firesevens Social Gaming Platform.

Firesevens is owned and operated by UTech Solutions LLC, incorporated and registered at 571 S Washington, Afton, Wyoming 83110, United States. In this Privacy Policy, references to Firesevens include the platform and its operator where appropriate.

By accessing or using Firesevens, users acknowledge the data practices described in this Privacy Policy. Anyone who does not agree with these practices should discontinue use of the platform.

Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through the Firesevens website, account area, social gaming services, customer support channels, promotional features, and other services that link to this Policy.

It does not apply to independent websites, applications, or services operated by third parties. When a user follows an external link or interacts directly with a third-party provider, that provider’s privacy policy governs its collection and use of personal information.

Personal Information Collected by Firesevens

The information collected depends on how a visitor interacts with Firesevens. Some details are provided directly by the user, while other information is collected automatically or received from service providers.

Information Provided Directly

Firesevens may collect information submitted during registration, account verification, optional purchases, promotional participation, prize requests, or communication with customer support. This information may include:

  • full name, username, and account credentials;
  • date of birth and age-confirmation information;
  • email address, telephone number, and residential address;
  • state, ZIP code, and other location information;
  • copies of identification documents and proof of address;
  • payment method details and transaction information;
  • documents confirming ownership of a payment method;
  • information concerning source of funds or source of wealth when required;
  • promotion entries, prize requests, and verification records;
  • messages, attachments, and other communications sent to customer support;
  • preferences selected within the Firesevens account.

Users should provide accurate, complete, and current information. Firesevens may request additional documents when necessary to verify identity, age, location, payment ownership, account eligibility, or compliance with the Terms of Use and applicable promotional rules.

Information Collected Automatically

When a visitor uses Firesevens, the platform and its technology providers may automatically collect technical and activity information. This may include:

  • IP address and approximate geographic location;
  • precise location data when Location Services are required and permission is granted;
  • browser, device, and operating system information;
  • device identifiers, language, and time zone;
  • login dates, session duration, and account activity;
  • pages, games, and platform features accessed;
  • gameplay records, Virtual Coin balances, and promotion activity;
  • purchase and prize-request history;
  • referral source and interactions with advertising campaigns;
  • technical errors, crash reports, and security events;
  • cookie and consent preferences.

Firesevens may use cookies, pixels, tags, scripts, local storage, and comparable technologies to collect some of this information. Additional details are available in the Firesevens Cookie Notice.

Information Received from Third Parties

Firesevens may receive personal information from companies that help provide or protect the platform. These may include payment processors, identity-verification providers, geolocation services, fraud-prevention companies, analytics providers, game developers, customer support systems, advertising partners, and social sign-in providers.

When registration or login is completed through Google, Facebook, Apple, or another supported service, Firesevens may receive the account details that the user authorizes that provider to share. The type of information received depends on the provider’s settings and the permissions selected by the user.

Categories of Information and Their Uses

Information category Examples Primary use
Account information Name, email, date of birth, login details Create and manage a Firesevens account
Verification information ID, address documents, geolocation data Confirm identity, age, location, and eligibility
Transaction information Purchases, payment method, prize requests Process transactions and prevent payment fraud
Gameplay information Games played, balances, rewards, promotion activity Provide games, promotions, and account history
Technical information IP address, browser, device, cookies Operate, secure, and improve the platform
Communication information Support requests, emails, uploaded files Respond to questions and resolve account issues

 

How Firesevens Uses Personal Information

Firesevens processes personal information to provide a secure and functional social gaming experience. Depending on the interaction, information may be used to:

  • register, authenticate, and maintain user accounts;
  • confirm that a user is at least 21 years old or has reached the higher legal age required in the applicable jurisdiction;
  • verify identity, address, location, and account eligibility;
  • provide access to social casino games and platform features;
  • record gameplay, Virtual Coin balances, rewards, and promotion activity;
  • process optional purchases and provide transaction confirmations;
  • review eligibility for promotional prizes and process approved requests;
  • detect duplicate accounts, fraud, prohibited activity, and misuse of promotions;
  • enforce the Firesevens Terms of Use and applicable Award Rules;
  • respond to questions, complaints, and technical support requests;
  • personalize platform content and available offers;
  • send account, security, service, and promotional communications;
  • measure traffic and improve website functionality;
  • diagnose errors and maintain technical performance;
  • comply with legal, regulatory, tax, and recordkeeping obligations;
  • establish, exercise, or defend legal claims.

Firesevens may create aggregated or de-identified information that does not reasonably identify an individual. This information may be used for analytics, platform development, security research, and business planning as permitted by law.

Identity, Age, and Location Verification

Firesevens is intended only for eligible users who are at least 21 years old or the age of majority in their jurisdiction, whichever is higher. Access is limited by geographic and legal restrictions.

To confirm eligibility, Firesevens may request government-issued identification, proof of address, payment ownership documents, a selfie or live identity check, and access to device location information. Verification may be performed directly by Firesevens or by specialized third-party providers.

Location Services may be required to determine whether a user is physically present in an eligible jurisdiction. Refusing location access or submitting information that cannot be verified may prevent access to certain platform features, promotional play, or prize requests.

Payment and Transaction Information

Optional purchases on Firesevens may be processed by external payment providers. Firesevens may receive information such as the payment method type, cardholder name, transaction amount, transaction status, billing address, and limited payment identifiers.

Complete payment credentials may be collected and stored directly by the relevant payment processor rather than Firesevens. Each processor may handle personal information under its own privacy terms.

Transaction information may be reviewed to confirm payment ownership, process refunds where applicable, investigate chargebacks, prevent fraud, and comply with financial or legal requirements.

How Personal Information May Be Shared

Firesevens does not disclose personal information indiscriminately. Information may be shared when necessary to operate the platform, fulfill a user’s request, protect users and the service, or comply with the law.

Recipient category Reason for disclosure
Hosting and technology providers Operate the website, accounts, databases, and technical infrastructure
Payment processors Process optional purchases, refunds, and transaction checks
Identity and geolocation providers Verify identity, age, address, location, and eligibility
Fraud and security providers Identify suspicious activity, duplicate accounts, and prohibited conduct
Game and promotion providers Deliver gameplay, rewards, tournaments, and promotional features
Analytics and marketing providers Measure platform use and manage communications or campaigns
Professional advisers Provide legal, accounting, compliance, and business services
Government or law-enforcement authorities Respond to valid legal requests and protect legal rights

 

Personal information may also be disclosed as part of a merger, acquisition, financing, corporate reorganization, transfer of assets, or similar business transaction. Where required, reasonable steps will be taken to inform affected users of a material change in control over their information.

Cookies and Analytics

Firesevens uses necessary cookies to support core website functions, secure sessions, and remember cookie preferences. Optional analytics cookies may be used to understand website traffic and improve the platform.

An account session cookie generally expires when the user signs out. If the user does not sign out, the session cookie may remain active for up to two weeks. Visitors can manage optional cookies through the available cookie banner or browser settings.

Firesevens is not responsible for cookies, web beacons, pixels, or similar technologies placed after a user visits a separate third-party website. Those technologies are governed by the policies of the relevant third party.

Marketing Communications

Firesevens may send promotional emails, text messages, push notifications, or other marketing communications where permitted by law and according to the preferences associated with the account.

Users can unsubscribe from promotional emails through the link included in the message or adjust available communication settings. Requests to stop marketing do not prevent Firesevens from sending essential messages concerning account security, verification, purchases, policy changes, or customer support.

Data Retention

Personal information is retained for as long as reasonably necessary to provide the platform, maintain account and transaction records, resolve disputes, prevent fraud, enforce agreements, and meet legal or regulatory obligations.

The applicable retention period depends on the type of information and the reason it was collected. For example, verification and transaction records may be retained longer than routine website analytics because they may be needed for fraud prevention, payment disputes, or legal compliance.

Closing a Firesevens account does not always result in the immediate deletion of every record. Information that must be kept for security, legal, accounting, dispute-resolution, or compliance purposes may remain stored until the relevant retention period ends. After that period, the information may be deleted, anonymized, or securely isolated from ordinary use.

How Firesevens Protects Personal Information

Firesevens uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse. These measures may include access controls, encrypted connections, monitoring, verification procedures, and restrictions on employee or service-provider access.

No online service or data-storage system can guarantee absolute security. Users are responsible for choosing a strong password, keeping login credentials private, signing out on shared devices, and notifying customer support promptly if unauthorized account activity is suspected.

Privacy Rights and Choices

Depending on the user’s state of residence and applicable law, privacy rights may include the ability to request:

  • confirmation of whether personal information is being processed;
  • access to personal information held by Firesevens;
  • correction of inaccurate personal information;
  • deletion of qualifying personal information;
  • a portable copy of certain information;
  • information about categories of data collected and disclosed;
  • restriction of or objection to certain processing activities;
  • withdrawal of consent where processing is based on consent;
  • an opt-out from qualifying targeted advertising, sale, or sharing where applicable;
  • an appeal of a decision concerning a privacy request.

These rights are not absolute. Firesevens may retain or continue processing information where permitted or required for account security, fraud prevention, transaction completion, legal compliance, dispute resolution, or another lawful purpose.

To exercise an applicable privacy right, users may email [email protected]. Depending on the request, Firesevens may ask for additional information to confirm the requester’s identity and protect the account from unauthorized disclosure or deletion.

An authorized agent may submit a request where permitted by law. Firesevens may require evidence that the agent has authority to act for the user and may also contact the user directly for verification. Users will not be unlawfully discriminated against for exercising an applicable privacy right.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Subject to applicable exceptions, these may include the right to know what personal information Firesevens collected during the preceding 12 months, request access to specific information, request correction or deletion, and receive details about applicable disclosures.

California residents may also have the right to opt out of certain uses of personal information classified as a sale or sharing under California law and to limit certain uses of sensitive personal information where those rights apply.

Firesevens may need to verify the identity of a requester before completing a California privacy request. If a request is denied in whole or in part, the response may explain the reason where required by law.

Personal Information of Younger Users

Firesevens is not intended for children or anyone under the age of 21. The platform does not knowingly permit individuals under 21 to create an account or participate in Firesevens social gaming services.

If Firesevens learns that personal information has been submitted by an individual who does not meet the age requirement, the account may be closed and reasonable steps may be taken to delete the information, subject to legal, security, and recordkeeping obligations.

A parent or legal guardian who believes that an underage person has provided personal information may contact [email protected].

Third-Party Links and Services

Firesevens may contain links to social networks, payment providers, game suppliers, customer support tools, and other external services. Accessing those services may allow the third party to collect information directly from the user.

Firesevens is not responsible for the privacy practices, security, or content of an independently operated third-party service. Users should review the privacy policy of each external service before submitting personal information.

Changes to This Privacy Policy

Firesevens may update this Privacy Policy to reflect changes in the platform, data practices, service providers, legal requirements, or security procedures. The updated version will be published on the website with a revised “Last updated” date.

If a change materially affects how personal information is used, Firesevens may provide additional notice through the website, account interface, or registered contact details where appropriate.

Contact Firesevens

Questions about this Privacy Policy or the handling of personal information can be directed to:

Firesevens may require sufficient information to identify the account, understand the request, and confirm that the requester is authorized to access the relevant personal information.